Terms of use

Preview draft. Operator details and provider retention arrangements must be confirmed before this policy is published to production.

Offboard helps you compare London journeys. These draft terms describe the current website and require operator review before publication. Last updated 26 September 2026.

Travel information

Routes, fares, departures and platforms depend on external providers and may change. Live predictions are estimates. Scheduled times are not live confirmation. Follow station displays, transport staff and safety instructions when travelling.

Unknown fares, incomplete walking times and unavailable platform details are identified in the interface. Offboard does not sell tickets or guarantee the lowest fare, a connection, accessibility or service availability. Check your ticket validity and current restrictions before boarding.

Estimates

Weekly commute costs use the journeys you select and exclude pass purchase costs, fare caps and personal discounts unless expressly shown. They are not recorded spending. Walking calories are approximate activity estimates, not health advice.

Your saved information

You control saved places and preferences through data settings. They may be lost if browser storage is cleared. Keep an export if you need a copy. Our privacy information explains requests sent to external services.

Acceptable use

Use the service lawfully. Do not attempt to access other users’ information, expose credentials, bypass access controls or overload the service.

Availability and rights

The service may be updated or interrupted for maintenance or provider outages. Nothing in these terms excludes rights or liabilities that cannot lawfully be excluded. Operator identity, contact details and any applicable commercial terms must be confirmed before final publication.